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NMHH: SIM card replacement has become safer
To keep your data and assets safe, a simple authorisation is no longer enough when you replace your SIM card. The NMHH asked Telekom, Telenor and Vodafone to introduce new procedures after reviewing the practices of the service providers.
NMHH inquiry on SMS fees
Based on the notification of the Hungarian Competition Authority (GVH), service providers are presumed to follow a unified practice for pricing SMS termination and mass SMSs since their rates are roughly the same but high in international comparison.
This is how you can find out what service is behind the premium rate numbers
All communications service providers have a legal obligation to maintain an authentic and up-to-date list of premium rate telephone and SMS services, and as a responsible consumer you can check these numbers in advance with two simple searches.
Over 560 films will soon be available through Mecenatúra Mozi (Patronage Cinema)
The board also finalised the invitation to tender for the Budapest 98.0 MHz radio frequency, reviewed programmes on Klubrádió and an advertisement of Telekom based on a report and also accepted next year’s supervisory plan.
Infocommunications Authority found system-level errors in Telekom’s penalty management again
Magyar Telekom had performed one out of two penalty payment obligations investigated in a way that constitutes an infringement against subscribers, as was established by the National Media and Infocommunications Authority (NMHH) in its decision of 25 November 2019.
NMHH imposed fines due to failed number portability requests
Magyar Telekom Nyrt. repeatedly rejected the number portability request of a subscriber without justification, therefore the National Media and Infocommunications Authority (NMHH) has imposed a fine of HUF ten million on the operator and HUF one million on its executive officer.
NMHH takes another decision to protect net neutrality
In August, the National Media and Infocommunications Authority (NMHH) required Magyar Telekom Nyrt. to comply with net neutrality rules due to restricting internet access and devices for two of their mobile data plans, “Net Korlátlan” (Net Unlimited) and “Korlátlan Net” (Unlimited Net).
Telekom was late in notifying its clients about the change in its invoicing practices
The Hungarian Authority has imposed a fine of HUF 25 million on the company for unlawful conduct during the period from October 2018–November 2018.
Beneficial technological change but unlawful customer information procedure infringing on consumers’ rights
Due to the infringements committed during the switchover, on 10 December the National Media and Infocommunications Authority (NMHH) imposed a fine of HUF 51.5 million on the operator and its CEO.
NMHH: Telekom’s service restrictions continue to be unlawful
On 10 September, the National Media and Infocommunications Authority (NMHH) once again fined Magyar Telekom and its CEO, this time for a sum of HUF 61.5 million, as the service provider did not fully comply with the Infocommunications Authority’s 2015 resolution.